Frequently Asked Questions
Everything you need to know about shopping with Tanvera.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Returns are processed within 5 business days of receiving the item.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our fits range from slim to oversized.
What payment methods do you accept?
Tanvera accepts all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer support team.